Patient Support Programs
The Patient Support Programs (PSP) provide assistance and support to the patient to promote and improve their health and quality of life related to a treatment. They are made available to the patient, family members, or caregivers, to provide them with the necessary tools to understand their condition and treatment, with the aim of accompanying and empowering the patient regarding their illness. This improves treatment adherence and reduces annual healthcare costs.
We offer solutions tailored to the needs and preferences of each patient through various omnichannel technologies or home visits:
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Care through digital platforms
Our remote staff are qualified and properly trained to provide support and training to both patients and their families and caregivers throughout the entire process.
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Home care
In-person visits through healthcare personnel and other experts (psychologists, physiotherapists, dietitians...) as a complement to remote care.
The services of the Patient Support Program include:
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Education and Training
Innovative programs that ensure excellent care and support for the patient throughout the treatment process through healthcare professionals.
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Treatment adherence
To motivate the patient and emphasize the importance of complying with the therapy for the necessary duration to achieve effective therapeutic effect.
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Psychological support
Continuous support for patients and families to accompany them in the acceptance process of a serious diagnosis and to improve the quality of life for both the patient and their family environment.
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Medication delivery
Option to provide home delivery of medication through a home delivery service to facilitate treatment for patients with mobility or transportation issues.
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Interaction
Possibility of participation of specialists involved in the treatment in the patient's progress.
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Reporting
Monitoring treatment adherence and analysis of results.
To establish contact with the patient, at BIZONTOP, we collect Informed Consent, informing the patient about the program and the processing of their personal data, in compliance with the current General Data Protection Regulation in the European Union. Our program strictly follows pharmacovigilance regulations.
